Auto Salespeople

It has recently come to my attention that car salespeople seem to be taking extreme (more like ridiculous) measures to get a sale. My neighbor recently went to Autofair to buy (in cash) a new SUV, after taking the SUV for a test drive, he asked the salesman what the price was on the car. The salesmen told him that unless he signed a contract saying that he would buy the SUV that he would not disclose the price. Needless to say, my neighbor did not buy the SUV from Autofair.

Another one of my friends asked for a quote on a car, and as the salesman was going through his list of expenses, he skipped over on line that had a large amount of money on it, when my friend asked what that money was for the salesmen replied, "Well its like a tip for me." Like the commission he makes off the car is not good enough he decided to add in another thousand dollars in a "tip" for himself. Unbelievable!

I have heard of salespeople taking keys from customers so that they could not leave the dealership, or not allowing customers to test drive a car unless they have a written agreement to make a purchase that day. What is wrong with these people? I understand wanting to make money, I work in a sales position, but is this really necessary? What makes them think that consumers will actually respond positively to this type of behavior? It makes you wonder what types of people are managing this business..? Do they really encourage these kinds of sales techniques? So much for customer service, looks like the only people they want to service are themselves. No wonder so many people buy used cars in private sales. I would buy privately just to avoid being attacked by salespeople!